Files
OmniRoute/docs/TROUBLESHOOTING.md
diegosouzapw ed05599cdd feat(api-compat): response sanitization, role normalization, structured output for Gemini
- Add responseSanitizer.ts: strips non-standard fields (x_groq, usage_breakdown, service_tier),
  extracts <think> tags into reasoning_content, normalizes id/object/usage for strict OpenAI SDK v1.83+ compatibility
- Add roleNormalizer.ts: developer→system for non-OpenAI providers, system→user merging for GLM/ERNIE models
- Integrate sanitizer into chatCore.ts (non-streaming) and stream.ts (streaming passthrough)
- Integrate role normalizer into translator/index.ts pipeline
- Add response_format (json_schema/json_object) → Gemini responseMimeType/responseSchema conversion
- Update CHANGELOG.md with v1.1.0 entry
- Update README.md, ARCHITECTURE.md, TROUBLESHOOTING.md with new capabilities
2026-02-18 08:38:44 -03:00

216 lines
7.7 KiB
Markdown

# Troubleshooting
Common problems and solutions for OmniRoute.
---
## Quick Fixes
| Problem | Solution |
| ----------------------------- | ------------------------------------------------------------------ |
| First login not working | Check `INITIAL_PASSWORD` in `.env` (default: `123456`) |
| Dashboard opens on wrong port | Set `PORT=20128` and `NEXT_PUBLIC_BASE_URL=http://localhost:20128` |
| No request logs under `logs/` | Set `ENABLE_REQUEST_LOGS=true` |
---
## Provider Issues
### "Language model did not provide messages"
**Cause:** Provider quota exhausted.
**Fix:**
1. Check dashboard quota tracker
2. Use a combo with fallback tiers
3. Switch to cheaper/free tier
### Rate Limiting
**Cause:** Subscription quota exhausted.
**Fix:**
- Add fallback: `cc/claude-opus-4-6 → glm/glm-4.7 → if/kimi-k2-thinking`
- Use GLM/MiniMax as cheap backup
### OAuth Token Expired
OmniRoute auto-refreshes tokens. If issues persist:
1. Dashboard → Provider → Reconnect
2. Delete and re-add the provider connection
---
## Cloud Issues
### Cloud Sync Errors
1. Verify `BASE_URL` points to your running instance (e.g., `http://localhost:20128`)
2. Verify `CLOUD_URL` points to your cloud endpoint (e.g., `https://omniroute.dev`)
3. Keep `NEXT_PUBLIC_*` values aligned with server-side values
### Cloud `stream=false` Returns 500
**Symptom:** `Unexpected token 'd'...` on cloud endpoint for non-streaming calls.
**Cause:** Upstream returns SSE payload while client expects JSON.
**Workaround:** Use `stream=true` for cloud direct calls. Local runtime includes SSE→JSON fallback.
### Cloud Says Connected but "Invalid API key"
1. Create a fresh key from local dashboard (`/api/keys`)
2. Run cloud sync: Enable Cloud → Sync Now
3. Old/non-synced keys can still return `401` on cloud
---
## Docker Issues
### CLI Tool Shows Not Installed
1. Check runtime fields: `curl http://localhost:20128/api/cli-tools/runtime/codex | jq`
2. For portable mode: use image target `runner-cli` (bundled CLIs)
3. For host mount mode: set `CLI_EXTRA_PATHS` and mount host bin directory as read-only
4. If `installed=true` and `runnable=false`: binary was found but failed healthcheck
### Quick Runtime Validation
```bash
curl -s http://localhost:20128/api/cli-tools/codex-settings | jq '{installed,runnable,commandPath,runtimeMode,reason}'
curl -s http://localhost:20128/api/cli-tools/claude-settings | jq '{installed,runnable,commandPath,runtimeMode,reason}'
curl -s http://localhost:20128/api/cli-tools/openclaw-settings | jq '{installed,runnable,commandPath,runtimeMode,reason}'
```
---
## Cost Issues
### High Costs
1. Check usage stats in Dashboard → Usage
2. Switch primary model to GLM/MiniMax
3. Use free tier (Gemini CLI, iFlow) for non-critical tasks
4. Set cost budgets per API key: Dashboard → API Keys → Budget
---
## Debugging
### Enable Request Logs
Set `ENABLE_REQUEST_LOGS=true` in your `.env` file. Logs appear under `logs/` directory.
### Check Provider Health
```bash
# Health dashboard
http://localhost:20128/dashboard/health
# API health check
curl http://localhost:20128/api/monitoring/health
```
### Runtime Storage
- Main state: `${DATA_DIR}/db.json` (providers, combos, aliases, keys, settings)
- Usage: `${DATA_DIR}/usage.json`, `${DATA_DIR}/log.txt`, `${DATA_DIR}/call_logs/`
- Request logs: `<repo>/logs/...` (when `ENABLE_REQUEST_LOGS=true`)
---
## Circuit Breaker Issues
### Provider stuck in OPEN state
When a provider's circuit breaker is OPEN, requests are blocked until the cooldown expires.
**Fix:**
1. Go to **Dashboard → Settings → Resilience**
2. Check the circuit breaker card for the affected provider
3. Click **Reset All** to clear all breakers, or wait for the cooldown to expire
4. Verify the provider is actually available before resetting
### Provider keeps tripping the circuit breaker
If a provider repeatedly enters OPEN state:
1. Check **Dashboard → Health → Provider Health** for the failure pattern
2. Go to **Settings → Resilience → Provider Profiles** and increase the failure threshold
3. Check if the provider has changed API limits or requires re-authentication
4. Review latency telemetry — high latency may cause timeout-based failures
---
## Audio Transcription Issues
### "Unsupported model" error
- Ensure you're using the correct prefix: `deepgram/nova-3` or `assemblyai/best`
- Verify the provider is connected in **Dashboard → Providers**
### Transcription returns empty or fails
- Check supported audio formats: `mp3`, `wav`, `m4a`, `flac`, `ogg`, `webm`
- Verify file size is within provider limits (typically < 25MB)
- Check provider API key validity in the provider card
---
## Translator Debugging
Use **Dashboard → Translator** to debug format translation issues:
| Mode | When to Use |
| ---------------- | -------------------------------------------------------------------------------------------- |
| **Playground** | Compare input/output formats side by side — paste a failing request to see how it translates |
| **Chat Tester** | Send live messages and inspect the full request/response payload including headers |
| **Test Bench** | Run batch tests across format combinations to find which translations are broken |
| **Live Monitor** | Watch real-time request flow to catch intermittent translation issues |
### Common format issues
- **Thinking tags not appearing** — Check if the target provider supports thinking and the thinking budget setting
- **Tool calls dropping** — Some format translations may strip unsupported fields; verify in Playground mode
- **System prompt missing** — Claude and Gemini handle system prompts differently; check translation output
- **SDK returns raw string instead of object** — Fixed in v1.1.0: response sanitizer now strips non-standard fields (`x_groq`, `usage_breakdown`, etc.) that cause OpenAI SDK Pydantic validation failures
- **GLM/ERNIE rejects `system` role** — Fixed in v1.1.0: role normalizer automatically merges system messages into user messages for incompatible models
- **`developer` role not recognized** — Fixed in v1.1.0: automatically converted to `system` for non-OpenAI providers
- **`json_schema` not working with Gemini** — Fixed in v1.1.0: `response_format` is now converted to Gemini's `responseMimeType` + `responseSchema`
---
## Resilience Settings
### Auto rate-limit not triggering
- Auto rate-limit only applies to API key providers (not OAuth/subscription)
- Verify **Settings → Resilience → Provider Profiles** has auto-rate-limit enabled
- Check if the provider returns `429` status codes or `Retry-After` headers
### Tuning exponential backoff
Provider profiles support these settings:
- **Base delay** — Initial wait time after first failure (default: 1s)
- **Max delay** — Maximum wait time cap (default: 30s)
- **Multiplier** — How much to increase delay per consecutive failure (default: 2x)
### Anti-thundering herd
When many concurrent requests hit a rate-limited provider, OmniRoute uses mutex + auto rate-limiting to serialize requests and prevent cascading failures. This is automatic for API key providers.
---
## Still Stuck?
- **GitHub Issues**: [github.com/diegosouzapw/OmniRoute/issues](https://github.com/diegosouzapw/OmniRoute/issues)
- **Architecture**: See [`docs/ARCHITECTURE.md`](ARCHITECTURE.md) for internal details
- **API Reference**: See [`docs/API_REFERENCE.md`](API_REFERENCE.md) for all endpoints
- **Health Dashboard**: Check **Dashboard → Health** for real-time system status
- **Translator**: Use **Dashboard → Translator** to debug format issues